eTail Delivery 2017

September 20-September 21, 2017

Amsterdam

44 (0) 207.368.9894

Our Speakers

We're already at work booking an industry-leading roster of speakers for 2017 - keep an eye on this page for updates.

If you would be interested in being a part of eTail Delivery, we would love to hear from you.

Click Here to view the list of speakers from our 2016 event.

Roger Hassan
Roger Hassan
Senior Vice President Global Supply Chain
HelloFresh
John Munnelly
John Munnelly
Head of Operations
John Lewis
John Munnelly’s career in logistics spans over 25 years during which time he has experienced the industry from all angles both third party and in house operations with previous roles with TDG, Ryder, Littlewoods and Sainsbury’s. John has built up a wealth of experience and knowledge relating to all aspects of retail distribution, particularly specialising in operational startups for large scale automated solutions, transport operations, Direct to Customer Home Delivery and Omni-Channel fulfilment. John has successfully managed a number of high profile and technologically advanced projects. Working closely with suppliers such as Siemens, Knapp, VanDerLande, Witron and Manhatten Associates at all stages of project development and post implementation running John has become an expert in his field. For the last 5 years John has been the Senior Project Manager responsible for the design, build and implementation of John Lewis’ new Semi-automated National Distribution Centre at Magna Park, Milton Keynes. This highly acclaimed development which went live in 2009 is industry leading, enabling one pool of stock to be used for all shop deliveries and customer fulfilment. John Lewis has recently announced its intention to expand this facility by introducing a second warehouse which will be connected to the existing site forming a campus with an operating footprint in excess of 2 million square feet.
Rohan Shanbhag
Rohan Shanbhag
Operations Director
LEGO
Rohan Shanbhag heads up value chain innovation in Europe for The LEGO Group. In this role, Rohan is responsible for ensuring end-to-end coherency in execution, and at the same time innovation in the company’s value chain, including how we design, manufacture, distribute and sell our products. Prior to the LEGO Group Rohan worked in commercial roles with Coca-Cola Enterprises, Reckitt Benckiser and Dixons. He started his career in the US with Deloitte in consulting. Rohan is based in London where he lives with his wife and two boys, who are obviously LEGO fans.
Harrie Temmink
Harrie Temmink
Head of Unit, Online and Postal Services
The European Commission
Harrie Temmink is currently Deputy Head of the Public Interest Services Unit at DG Internal Market, Industry, Entrepreneurship and SMEs (GROWTH), European Commission. His main responsibilities include parcel delivery, postal affairs, gambling, health, education and energy. Harrie has degrees in Law and Spanish Language and Literature. He worked previously as a lecturer at the University of Utrecht, as a Legal Secretary to the Court of Justice of the European Communities, at the Industrial Property Unit of the European Commission and as a Member of Cabinet of Mrs Meglena Kuneva, European Commissioner for Consumer Affairs.
Michael Fynboe
Michael Fynboe
Head of E-commerce Operations
Bestseller
Stephan Spijkers
Stephan Spijkers
Operations Director
Westwing Home and Living
Stephan Spijkers is Operations Director of Westwing Benelux, which he joined a month after the company was founded in 2012. Since then, Westwing has grown rapidly, shipping furniture and home decor from more than 5000 suppliers across 12 European countries. Westwing successfully combines the complexities of a 0-inventory model and flash sales in an industry that is slowly moving online while offering daily inspiration and the latest Home & Living trends in a free online magazine.
Matthieu Paulssen
Matthieu Paulssen
Head of Warehouse Operations
Navabi
Nick Brackenbury
Nick Brackenbury
Founder and CEO
NearSt
Mark Cately
Mark Cately
Supply Chain Business Development Director
XPO Logistics
Mark Catley is Business Development Director at XPO Logistics UK & Ireland and has held a series of senior management positions over the course of his 21 years’ experience within the logistics industry. Mark’s career has equipped him with a broad skill base with specific expertise across eCommerce & Returns, finance, operations, supply chain management, customer proposition development and personnel management. With an MBA from Henley Business School, Mark has been heavily involved in eCommerce since 2005, and for five years until August 2014 was Head of eCommerce Development, responsible for leading the strategic roll out of the XPO Logistics eFulfilment proposition. In addition, Mark continues to be the European Key Account Manager for some of the company’s largest eFulfilment customers. Previous experience includes Head of Business Development for Norbert Dentressangle, Regional General Manager for Salvesen Logistics, project lead for three key organisational transformation projects and General Manager of a fast moving produce depot. Mark has also held roles as Divisional Accountant and IT Systems Manager.
Jack Peters
Jack Peters
Business Development Director
Alibaba
As Business Development Director at Alibaba Benelux, Jack is responsible for driving growth in the region and help Dutch and Belgian businesses enter the Chinese market by connecting them to the over 440 million active buyers on Alibaba’s platforms. Jack has a long track record in retail, both in private family owned companies such as Blokker and Aldi, as well as in large listed companies such as Metro. He also has broad experience across different aspects of business, ranging from strategy to operations.
Henrik Gedde Moos
Henrik Gedde Moos
Founder
Swipbox
Henrik Gedde Moos,Founder/Chief business development officer. With a background from global marketing communications and business development in large companies like Danfoss, Carrier Air Conditioning etc. Henrik Gedde Moos has created & managed several innovative projects and startup companies in different industrial sectors. Before founding Swipbox together with Allan Kaczmarek in 2012 the two analyzed the ecommerce and click&collect arena intensely to identify the most cost effective and customer convenient solution for delivering parcels from e-commerce while at the same time creating value and coherence for both on and off line retailers.
Mauro Adorno
Mauro Adorno
Managing Director
ToolsGroup Deutschland GmbH
Mauro Adorno is a senior executive with more than 15 years of experience in consumer oriented businesses, internet retailing, communication and advertising, automotive manufacturing, telecommunication and finance. After a degree in Management Engineering and a Master in Business Administration, Mauro Adorno worked at international level in leading companies as Telecom Italia Group, Fiat Group Automobiles and Seat Pagine Gialle Group, covering executive roles in the areas of Customer Operations, Sales and Marketing, Marketing Intelligence, Information Technology and Business Development.
Marc Kool
Marc Kool
Supply Chain Manager
O’Neill
Marc Kool is Supply Chain Manager at O’Neill Europe. Since Marc’s arrival in October 2015 the E-commerce business has become increasingly important. Besides ONeill.com, marketplaces have become equally important for the strategy, hence not yet proven to be profitable for all channels. It is Marc’s task to find low-cost consumer delivery opportunities.
Caspar Kerkvliet
Caspar Kerkvliet
Director of Logistics
Bol.com
Caspar Kerkvliet is director of supply chain department at bol.com responsible for managing the goods flow forward as well as reverse. In a couple of years bol.com converted from a retailer with a platform into a platform with a retailer enabling third parties to sell and deliver by bol.com. Bol.com is the leading internet retailer in the Netherlands and Belgium. Stocked assortment expanded over 5 times, out of stocks more than halved, obsolete stock rate reduced significantly.
Paul Anastasiou
Paul Anastasiou
Senior Director
Asda Toyou Services
Peter Ward
Peter Ward
CEO
UKWA
Matthias Wilrich
Matthias Wilrich
Co-Founder
Lesara
Rob Bongaerts
Rob Bongaerts
Director of Transport and Delivery
Office Depot
Alistair Hill
Alistair Hill
Global Business Services Associate Director
Procter and Gamble
Alistair leads Procter & Gamble’s Customer Service, Physical Distribution and e-Commerce global supply chain systems strategy and implementation programmes. Alistair has a proven track record of driving innovative breakthrough business transformation in Transportation planning and execution, Warehouse management, Customer demand integration and automation of Order management. With a relentless focus on eliminating supply chain losses, Alistair leverages best-in-class embedded analytics and technology to drive work process and organisation transformation to deliver true value creation. Alistair has amassed 25 years of supply network IT experience working in all areas of the supply network from material supply through manufacturing and distribution to customer integration. A popular and frequent presenter at international conferences and Universities, Alistair lectures on the Practical Aspects of Controlling the Supply Network, based upon his personal experiences of designing and implementing integrated end-to-end supply and demand planning and execution systems. Alistair is located in Geneva, Switzerland.
Olga Bressers
Olga Bressers
Director Omni-Channel Models Development
Adidas
Olga Bressers joined adidas Group in 2016 to lead the Omni-Channel SCM Models Development in Europe. With 10+ years experience in Consulting, Sporting Goods and Activewear industries, Olga has been focusing on retail transformation initiatives to deliver seamless consumer experience for the last four years. Previously from the sales, digital marketing and the business development point of view, and now from the supply chain perspective, Olga has been exposed to all aspects of the omni-channel innovations and transformations, which the modern brands and retailers are going through. Olga lives and works in the Netherlands, where she obtained a postgraduate degree in “Professional Doctorate in Engineering” from Eindhoven University of Technology.
Stephen Richards
Stephen Richards
Operations Director Mainland Europe
AO
Jurrie-Jan Tap
Jurrie-Jan Tap
Chief  Sales Officer
Bleckmann
Michelle Street
Michelle Street
Head of Operations and Service Delivery
The Jewellery Channel
Max Thinius
Max Thinius
Futurologist
Allyouneedfresh
Tony Mannix
Tony Mannix
Chief Executive Officer
Clipper Logistics
Richard Ball
Richard Ball
Managing Director
Clicklink

Richard joined Clipper in 1999 and has managed the successful growth of the transport capabilities. Richard leads all of our transport operations, this includes ensuring best practice is achieved whilst promoting integration and synergy opportunities across the customer networks which include New Look, H & M, and L K Bennett 

Other areas of the role see Richard manage tender responses and customer presentations for new transport business.

Mark Gilligan
Mark Gilligan
Air Officer for Aerosystems and Engineering
Royal Air Force

Air Cdre Mark Gilligan is the Air Officer for Engineering and Logistics, in the Headquarters of the Royal Air Force. His role also incorporates the A4 Force Cdr and the Chief Air Engineer to the Senior Duty Holder. 

Born in the west of Scotland in the days of steam, Gilligan gained a BSc in Mechanical Engineering from the University of Strathclyde in 1985 prior to his joining the Royal Air Force in 1987. Following early tours in engineering support and front-line Tornado F3 maintenance, he achieved a MSc in Guided Weapons from Cranfield University to prepare for an armaments test and evaluation role. 

Promoted to sqn ldr, he remained at Boscombe to run air-to-surface weapons evaluation, before undertaking the role of Senior Engineering Officer on 5 Sqn (F3 again) at RAF Coningsby. In 2000, Gilligan moved to Abbey Wood as the ejection seat engineering authority and weapons desk officer for Typhoon. In 2003 and now a wg cdr, Gilligan was embedded with BAES at Warton when MOD Team Leader for Nimrod MRA4 Partnered Support. Short-toured, he undertook Advanced Staff training, graduating with distinction as MA in Defence Studies from KCL. 

Gilligan then returned to the Typhoon Project Team as its Airworthiness Manager, Deputy Project Engineer, and Weapons and Crew Systems Manager. Again short-toured, he was selected as Officer Commanding Forward Support Wing at RAF Aldergrove, his only foray into the murky world of rotary wing, and was responsible for engineering, logistics, transport, fire services, and operations support to 5 aircraft types. In Sep 2008, he embarked to Afghanistan as Chief of Staff for Support on 904 Expeditionary Air Wing, before returning to the UK as the air specialist Capability Strategy Manager in MOD’s Equipment Plan Branch. 

In 2009, Gilligan became Group Captain Salam, the MOD’s project director for the delivery of Typhoon aircraft and support to the Royal Saudi Air Force, where he also provided military advice, negotiated future capability upgrade and support contracts, and assisted the Prime Contractor in strategy development. Gilligan then became 1 Group’s Chief Air Engineer and Gp Capt Support, providing specialist engineering advice to the Operational Duty Holder, managing Total Safety, and being responsible for the engineering standards, practices and regulatory compliance of some 9000 technicians across 6 operating bases of the fast jet, surveillance, and historical fleets. 

In April 2015, he became Deputy Chief of Staff for Air Command, responsible for the business cohesion of the 4-star headquarters including performance and risk management, business continuity, business improvement, decision support, heritage and ceremonial functions; the last 6 months of his tour saw him acting as the Chief of Staff.

Juan Camilo Dorado
Juan Camilo Dorado
Senior Director Advanced Analytics & Product Innovation
ToolsGroup Deutschland

Analytics Strategy & Data Science Professional with over 10 years of experience building core transformational analytical capabilities, driving product strategy, and leading data science teams. Currently heading Advanced Analytics strategy, product and machine learning at ToolsGroup developing the next generation of Demand Sensing and Shaping solutions for top global Retail, CPG and Telco companies. 

Notable past projects include Machine Learning Stock Trading, Capacity Planning Optimization at Google, Marketing Mix Modeling at Novartis and Google, Retail Optimization at Samsung, Digital Services Development at Samsung Media Services. 

Graduated Magna Cum Laude in Engineering from Columbia University and with an MBA from INSEAD.

Michael Haiber
Michael Haiber
Technical Director
ToolsGroup Deutschland GmbH
Hans Hulsinga
Hans Hulsinga
Head of Logistics
Suitsupply

Hans Hulsinga (1964) is an enthusiastic and creative supply chain professional. Born and raised in Rotterdam, it is no surprise that he started his career in shipping. He built up his logistics knowledge at Nike, among others in Belgium. At companies such as Thermo Fisher and bol.com, he broadened his experience. At the moment, he is Head of Logistics at Suitsupply. Hans is a fanatical cyclist and conquered the Stelvio pass in Italy the last 4 years while raising money for personalized and tailor made treatment for cancer patients.

Ton ter  Laak
Ton ter Laak
Vice President Northern/Central Europe
MetaPack
Ton ter Laak holds the position of Vice President Northern/Central Europe at MetaPack. He has more than 20 years’ experience in Enterprise software businesses and has strong ties to the Retail and E-Commerce sector. After spending nearly a decade in leading international Sales teams for multi-million dollar companies like MetaPack, Oracle and MicroStrategy in the Benelux, Nordics and the UK - Ton truly knows what it takes to drive sales revenue as well as how to enlarge a company’s market position. In his current role at MetaPack he supports retailers and global brands to implement a truly Multichannel E-business strategy by offering international trade-lanes and an optimized user experience for consumers when buying online. He also presents at international trade fairs, E-Commerce events and has had several articles published in leading magazines in recent years. Ton holds a BSc in Applied Science.