eTail Delivery 2017

September 20-September 21, 2017

Amsterdam

44 (0) 207.368.9894

Day 2 - Thursday 21st September

Mastering Cross border delivery

08:50 AM - 09:00 AM Chair’s opening remarks

Peter Ward, CEO, UKWA

Peter Ward

CEO
UKWA

09:00 AM - 09:20 AM KEYNOTE: New frontiers in digital disruption: Picking up the future of international last mile logistics

Max Thinius, Futurologist, Allyouneedfresh

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Max Thinius

Futurologist
Allyouneedfresh

09:20 AM - 10:00 AM PANEL: Breaking down invisibile borders: will the prospect of a functional digital single market ever become a reality?

Peter Ward, CEO, UKWA Harrie Temmink, Head of Unit, Online and Postal Services, The European Commission

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Harrie Temmink

Head of Unit, Online and Postal Services
The European Commission

Peter Ward

CEO
UKWA

10:00 AM - 10:20 AM KEYNOTE: Lessons learned from Singles’ day 2016: setting the new benchmark in cross border delivery excellence

Jack Peters, Business Development Director, Alibaba

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Jack Peters

Business Development Director
Alibaba

10:20 AM - 10:40 AM OUT OF THE BOX: Secrets revealed: When delivery is a matter of life and death - how to prevent disruption to your global operations

Mark Gilligan, Air Officer for Aerosystems and Engineering, Royal Air Force

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Mark Gilligan

Air Officer for Aerosystems and Engineering
Royal Air Force

10:40 AM - 11:10 AM Networking break and refreshments

Don’t forget to sign up to the afternoon roundtable and workshop as there are only limited places!


11:10 AM - 12:10 PM Drill Down Roundtables

These informal subject-specific roundtables give you a unique opportunity to drill down into the details of an issue by probing the knowledge and expertise of industry market leaders. Each roundtable is limited to 10 people for maximum interaction and is designed for you to meet like-minded peers and source practical solutions collaboratively.

1) Classified ‘dangerous goods’ products: how to minimise B2C delivery lead times cross border during peak periods

2) What does the journey to global scale ecommerce look like and how do you sustain it once you get there?

3) Exploring the benefits of effective packaging in decreasing international parcel distribution costs

4) Ship smart: quick tips on how to avoid hidden shipping costs

5) How to remain compliant with data management and local restrictions when operating across several countries

6) Marketplaces vs. drop shipping: what is the best fulfilment model for global expansion?

7) What impact will the new General Data Protection Regulation (GDPR) have on the sharing of customer data with partners?


12:10 PM - 1:20 PM Networking Lunch

Don’t forget to sign up to the afternoon roundtable and workshop as there are only limited places!


TRACK A: Optimising global resource planning

1:20 PM - 2:10 PM CASE STUDY REVOLUTION: Five most common mistakes that will hinder success when operating in emerging markets and how to overcome them

Alistair Hill, Global Business Services Associate Director, Procter and Gamble

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Alistair Hill

Global Business Services Associate Director
Procter and Gamble

TRACK A: Optimising global resource planning

2:10 PM - 2:30 PM CASE STUDY: The battle between outsourcing and insourcing supply chain activities: which is best when operating internationally?

TRACK B: Perfecting the last mile across borders

1:20 PM - 2:10 PM CASE STUDY REVOLUTION: Local heroes vs. incumbents: how to choose the right last mile delivery partners for your destination

TRACK B: Perfecting the last mile across borders

2:10 PM - 2:30 PM CASE STUDY: Think global act local: how to standardise delivery lead times for international customers

TRACK C: SYNERGY WORKSHOP

1:20 PM - 2:30 PM SYNERGY WORKSHOP: Avoiding Black Friday 2014: how to use accurate forecasting systems to enable effective resource and capacity planning

Juan Camilo Dorado, Senior Director Advanced Analytics & Product Innovation, ToolsGroup Deutschland

An advanced analytics and Machine learning based workshop

Please note a maximum of 25 people will be permitted in this session. Please ensure you pre-register on the day to guarantee your place


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Juan Camilo Dorado

Senior Director Advanced Analytics & Product Innovation
ToolsGroup Deutschland

2:30 PM - 3:00 PM Networking break and refreshments

Reimagining the future of ecommerce delivery

3:00 PM - 3:20 PM INNOVATION SPOTLIGHT: The high-street fights back: why physical stores are the future of online shopping

  • Innovation in last mile delivery has been dominating the ecommerce world but which of these is realistically here to stay?

  • Will automation and robotics lead the way in drones and driverless cars?

  • Does the future still lie in human resource in crowdsourcing and peer to peer delivery?

  • How far away are we from geolocation delivery and what would this mean for the future of ecommerce delivery models?


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Paul Anastasiou

Senior Director
Asda Toyou Services
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Rob Bongaerts

Director of Transport and Delivery
Office Depot
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Olga Bressers

Director Omni-Channel Models Development
Adidas

4:00 PM - 4:40 PM PANEL: Future proofing your delivery business model: how can you secure success amidst an uncertain and evolving ecommerce landscape?

Max Thinius, Futurologist, Allyouneedfresh
  • The scope of the ecommerce industry is more uncertain that it has ever been and with its unprecedented growth continually on the rise how can you prepare for the unexpected?

  • A speculative look at the impact Brexit could have on international B2C delivery

  • Top tips on how to ensure you remain viable and competitive in a unpredictable market


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Max Thinius

Futurologist
Allyouneedfresh

4:40 PM - 4:50 PM End of Conference