eTail Fulfilment & Returns 2019

11 - 12 September, 2019


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eTail Fulfilment & Returns Articles

At eTail Fulfilment & Returns we love giving away plenty of free content, so you can always keep up with the latest developments in the industry. Below we have a few of our most popular articles and case studies.

How Screwfix is Focusing on Preventing Returns in the First Place

At least 30% of all e-commerce orders end up being returned. Clearly, customers want convenient, low risk ways to buy and return items. For retailers this brings a crucial new aspect to customer support - a quick and easy returns service.

Challenges that Retailers Face When it Comes to Delivery

Frontrunners like Amazon are stepping up the game, with futuristic drone distribution making headlines, and same-day delivery becoming increasingly commonplace. But are smaller retailers biting off more than they can chew in an attempt to keep up with the big players?

What’s Next for Retail Logistics to Match Customer Expectations

Today, your customers are increasingly demanding instant gratification. The question is – can you deliver it?

'Brick-and-Click': The Future of Stores vs. Online

In a global market currently populated by over 800,000 online outlets, the world of e-commerce has become something of a battlefield, with brands competing with each other for hits, clicks, and digital transactions.

Cross-Border Customer Returns and Online Retail

Online retailers are having a busy time of it, scrambling to cope with the logistical and process supply chain demands of a growing marketplace for e-commerce.

Entering Emerging Markets: Challenges for Retail Logistics

Many global studies are indicating that the growth in online transactions worldwide is set to accelerate. Clearly, this trend represents great opportunities for retailers to expand their operations – but with such expansions come logistical challenges.